Dispatcher Pat Travers handling communications for the Plymouth County Tech Rescue Team from the DRECC
Duxbury Regional Emergency Communications Center
The Duxbury Regional Emergency Communications Center or otherwise known as the D.R.E.C.C is operational at the fire station. The D.R.E.C.C is located on the 2nd floor of the old side of the building right above the Emergency Operations Center. The D.R.E.C.C is staffed 24 hours a day 7 days a week with two Dispatchers who are highly trained and able to assist with providing Emergency Medical Directions to callers. The D.R.E.C.C is staffed by 8 full time dispatchers and 13 part time dispatchers listed below. The D.R.E.C.C. dispatches for Duxbury FD and PD as well as Plympton FD and PD.
The Duxbury Regional Emergency Communications Center is the first Regional Dispatch Center in Massachusetts to utilize Next Generation 911. With this new system cell phone callers will be able to send a text message to 911 as well as being able to send pictures of incidents. This information will help our dispatchers get a better picture of what the incident looks like and what additional resources might be needed.
In the fall of 2014 The Duxbury Regional Emergency Communications Center went under renovations which included a 4th dispatch console, removal of a wall to expand as well as new equipment. The Renovation was all covered by grant funding.
In the Summer of 2016 The Duxbury Regional Emergency Communications Center through grant funding was able to purchase additional Technology. This technology has been able to increase Firefighter and Police Officer Safety.
In October of 2016 the Duxbury Regional Emergency Communications Center was awarded over $460,000 in a competitive grant from the Massachusetts State 911 Department to further renovate the center and add additional equipment for additional towns to join the Center.
Dispatcher Kevin Doane working the Police console.
Technology surrounds the 4th Console. Information at the finger tips of our dispatchers.
Dispatcher Chris O'Brien working the Fire Console
Dispatcher Joe Crean taking a 911 call for service
Dispatcher Michael Mahoney Monitors video feeds from around the towns Serviced by the DRECC