A view of our dispatch center
Duxbury Regional Emergency Communications Center
The Duxbury Regional Emergency Communications Center or otherwise known as the D.R.E.C.C is now operational at the fire station. Before the Dispatch center for the town was located at the Police station for several years until the renovation of the fire station in 2011 and 2012. The D.R.E.C.C is located on the 2nd floor of the old side of the building right above the Emergency Operations Center. The D.R.E.C.C is staffed 24 hours a day 7 days a week with two Emergency Medical Dispatchers. The D.R.E.C.C is staffed by 7 full time dispatchers and 11 part time dispatchers listed below. The D.R.E.C.C. dispatches for Duxbury FD and PD as well as Plympton FD and PD.
The Duxbury Regional Emergency Communications Center is proud to announce that it will be the third dispatch center in the state to have Next Generation 911. With this new system cell phone callers will be able to send a text message to 911 as well as being able to send pictures of incidents. This information will help our dispatchers get a better picture of what the incident looks like and what additional resources might be needed.
In the fall of 2014 The Duxbury Regional Emergency Communications Center went under renovations which included a 4th dispatch console, removal of a wall to expand as well as new equipment. The Renovation was all covered by grant funding.
A dispatcher working at one of the consoles.
Technology surrounds the 4th Console. Information at the finger tips of our dispatchers.
A view of a console
Command and work area with the ability to track incidents and weather on large monitors