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2010 Common Cause Award with Distinction

2009 Common Cause Award with Distinction

2008 Common Cause Award with Distinction

2007 Common Cause Award

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Human Resources
Contact Information:
Contact TypeContact Information
Jeannie Horne, Human Resources Director
(781) 934-1100 x 5410
Erin Carpenter, Human Resources Assistant
(781) 934-1100 x 5411
Phylis Hughes, Benefits Specialist
(781) 934-1100 x 5412
Duxbury Town Hall
878 Tremont St.
Duxbury, MA 02332
(781) 934-1100
(781) 934-9011
Mon. 8am to 7pm
Tues. – Thurs. 8am to 4pm
Fri. 8am to 12:30pm

Appointments are encouraged for matters requiring staff assistance.
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"The best way to find youself is to lose yourself in the service of others." - Ralph Waldo Emerson

Human Resources Department
Organization Support Statement

I.      Mission
The mission of the Human Resources Department is to assist town officials, senior managers, and employees in a fair, consistent and lawful manner and to create and administer policies and practices that sustain a professional, productive, efficient, and innovative work environment which supports the Town and its departments in effectively performing their missions.

II.     Goals and Objectives
The Human Resources Department will maintain town policies and procedures to ensure that all departments comply with applicable labor laws and regulations; promote employee job satisfaction via a variety of methods, including employee development and recognition, positive and effective communication, maintenance of appropriate compensation and benefit plans, and timely investigation of employee complaints and concerns; and organize personnel records and systems to efficiently and effectively support all departments in meeting their obligations to the employees who serve the Town.

III.    Operational Description
The Human Resources Department provides services to approximately 400 regular, limited, and temporary employees and over 400 retirees on issues relating to: administering the personnel bylaws, and personnel policies and procedures that implement the bylaws; maintaining employee classification and compensation plans; monitoring personnel actions of all Town departments to ensure compliance with policies and regulations; managing the recruitment and selection of new employees; coordinating orientation, training, and employee recognition activities; providing case management and administrative services for workers' compensation cases; and designing and administering employee benefit programs.  The Human Resources Department advises the Personnel Board and Town Manager on related issues; advises department managers, supervisors, and employees on personnel matters; and assists in labor negotiations and contract administration.

IV.     Board/Commission Involvement
The Human Resources Department supports the Personnel Board, which consists of five members appointed by the Town Moderator with staggered three-year terms.  The Personnel Board has responsibility for the administration of the Personnel Bylaw (Wage and Salary Classification Plan) of the Town.


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Duxbury Town Hall 878 Tremont St., Duxbury, MA 02332
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